Editorial Policy

What you can hold us to

Publishing about price tracking, deal alerts, shopping tools, safe shopping and returns without saying how you work is asking for trust you have not earned. This is how we work.

The names on the work

Every article carries the name of the person who wrote it and links to their profile. We do not publish under a house byline, because a house cannot be asked to explain itself.

Benedetta Krall, Price tracking analyst. Benedetta tracks prices as a hobby and keeps spreadsheets of what common items really cost through the year. She writes about price trackers, sales and deal alerts.

Caspian Mendez, Shopping tools reviewer. Caspian built browser extensions before he started reviewing them. He writes about shopping tools and bots, and always checks what permissions an extension asks for.

Hester Navarrete, Consumer protection writer. Hester worked in e-commerce customer service and handled thousands of returns and disputes. She writes about safe shopping, scams and getting your money back.

From idea to published

1. Draft from experience, not from a page of search results.
2. Underline every claim that rests on memory rather than a source.
3. Support it or lose it. Each underline is backed by something we can name, or it comes out.
4. A cold read by a second person catches the confident guesses the writer stopped seeing.

Where money enters

A minority of outbound links are commercial. None of them have ever changed a sentence that was written before the link existed.

We have never taken a criticism down because somebody asked, and the asking tends to tell readers more than the original complaint did.

Our refusals

• Guarantees. Nobody in this field can honestly offer one.
• Filler written to occupy a topic rather than to answer it.
• Anything we would be embarrassed to defend in person.

Dating and updates

The date on an article is the date it was published. When a change alters the advice, we update the modified date and say what changed. Cosmetic edits do not reset the date, because pretending a page is fresher than it is helps nobody.

Choosing what to cover

What gets written is decided by demand, not by a schedule. A question that keeps arriving, from readers or from our own work, becomes a page. A clever keyword with no real question behind it does not.

Corrections

Corrections go to [email protected]. Include the address and the sentence. Anything factual is fixed without argument. Anything that changes what the article recommends gets a dated note underneath, so the change is visible.