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Frequently Asked Questions

Short answers to the questions readers send Shop Bot most often, plus where to write if yours is not covered here.

Is Shop Bot a shopping bot?

No. We write about shopping tools and bots. We do not buy anything for you or collect your payment details.

Do you earn money from deals you mention?

Some links are commercial and are disclosed in our editorial policy. We never recommend a tool because it pays us.

Are price trackers safe to install?

Many are, some are not. Our articles explain the permissions to check before installing any extension.

Why write about online games?

Game stores run some of the biggest and most frequent sales online, and their codes and refunds are common targets for scams.

Can you help with a specific order?

We cannot handle individual disputes, but our returns articles explain how to escalate one.

How do I report a scam shop?

Report it to your payment provider and local consumer authority. You can also let us know through the contact page.

My question is not here

Write to [email protected] and ask. Questions that arrive more than once usually end up as an article, and the ones that arrive often end up on this page.

Start with the blog archive, or pick a topic from the about page if you would rather see how the site is organised first.